Competition - BFCM26

These terms and conditions cover two Katz-Loo Black Friday 2026 promotions: the Black Friday Prize Giveaway (Friday 27 November 2026) and Refund Orders (Saturday 28 November 2026).

Black Friday Prize Giveaway
Start Date: 12.00am AEST on Friday 27 November 2026
End Date: 11.59pm AEST on Friday 27 November 2026
Draw Date: Within 5 days after the end date

Refund Orders
Start Date: 12.00am AEST on Saturday 28 November 2026
End Date: 11.59pm AEST on Saturday 28 November 2026
Draw Date: Within 5 days after the end date

1. General
1.1 The following terms and conditions will apply to these promotions (each a 'Competition'), which are conducted by Katz-Loo Natural Clumping Cat Litter ABN 29 154 148 571 at 4/187 Hyde Road, Yeronga Qld 4104 who can be contacted on 1800 213 214 ('Promoter/we/us/our').
1.2 By entering a Competition, you acknowledge that you have read and agree to be bound by these terms and conditions.
1.3 We may disqualify any participant who fails to comply with these terms and conditions, manipulates the participation process, acts unfairly, dishonestly, or unlawfully or who tries to influence the Competition by disruption, harassment, annoyance of employees or representatives of us or other participants, even if the basis for disqualification is only determined after the Selection Date.
1.4 These Competitions may have been promoted on Facebook, Instagram, or other social media platforms and you acknowledge that the Competitions are in no way sponsored, endorsed, or administered by, or associated with the social media platforms, as applicable, and you agree to release the social media platforms, as applicable, from any liability associated with the Competitions.
1.5 We reserve the right to cancel or amend the Competitions and these terms and conditions with one month's notice on our website.

2. Eligibility
2.1 Entry is open to all residents of Australia aged 18 or over.
2.2 You may not enter a Competition if you are an employee or officer of the Promoter, or a member of such person's immediate family. Immediate family being a spouse, child, parent, sibling, de facto partner, or any family member who resides at the same premises as you.
2.3 You can enter each Competition multiple times, as long as each entry meets section 3 (How to enter). Each qualifying order is one entry.
2.4 Your entry will not be accepted by us and will be invalid if it is incomplete, indecipherable or illegible.

3. How to enter:
3.1 To enter a Competition and go in the draw, you must complete a purchase from Katz-Loo of at least one item, via either a) our website, or b) at the point of sale when visiting the Katz-Loo warehouse in Yeronga, Qld.
3.2 All purchases must be made during that Competition's dates. Orders placed on Friday 27 November 2026 enter the Black Friday Prize Giveaway; orders placed on Saturday 28 November 2026 enter Refund Orders.
3.3 All purchases must be made using your own customer account.
3.4 There is no entry fee to enter the Competitions.
3.5 You warrant that any information you provide to us in relation to the Competitions is truthful, current, complete, and accurate.
3.6 You understand that we may at any time verify any information that you have provided or that relates to your entry into the Competitions.
3.7 We assume no responsibility for entries not received for whatever reason.
3.8 Orders that are cancelled or fully refunded (other than under Refund Orders) are not valid entries.

4. Competition Dates:
4.1 The Black Friday Prize Giveaway commences at 12.00am AEST on Friday 27 November 2026 and closes 11.59pm AEST on Friday 27 November 2026.
4.2 Refund Orders commences at 12.00am AEST on Saturday 28 November 2026 and closes 11.59pm AEST on Saturday 28 November 2026.
4.3 Entries received before a Competition's Start Date or after its End Date will not be accepted, except at the Promoter's discretion.

5. Details and Conduct of the Competitions:
5.1 These are games of chance.
5.2 Black Friday Prize Giveaway: the Promoter will, within 5 days of the Competition closing ('Selection Date'), draw at random one winning entry ('Winner') from the entries received. The first valid entry which is drawn will qualify as the Winner.
5.3 Refund Orders: the Promoter will, within 5 days of the Competition closing ('Selection Date'), draw at random three winning entries ('Winners') from the entries received. The first three valid entries drawn will qualify as the Winners.

6. Notification of Winners:
6.1 Winners will be notified within 72 hours of the Selection Date, either in writing, via phone call or via email, using the details on their customer account.

7. Prizes:
7.1 Black Friday Prize Giveaway: the Winner will receive the Katz-Loo Ultimate Cat Lover's Prize Pack valued at over $300, made up of:

• Interactive Cat Toys Variety Pack (teaser wands, mounts and 12 replaceable heads)
• Eco-Felt Cat Puzzle Box
• Kitty Kurlz Cat Scratcher 2-Pack
• Katz-Scoop Premium Cat Litter Scoop
• $200 Katz-Loo Store Credit
• Delivery to the winner

7.2 Refund Orders: each of the three Winners will have their qualifying order refunded in full, including shipping, to the original payment method. The order itself is still fulfilled.
7.3 Winners must prove their identity to the satisfaction of the Promoter before redeeming any Prize.
7.4 Prizes are non-transferable and non-exchangeable for cash, credit, or any other item.
7.5 We may declare a Prize unclaimed if a winner is unable to prove their identity and age to the reasonable satisfaction of us or if, despite our reasonable efforts, contact cannot be made with the winner within 10 business days of the Selection Date.
7.6 The Prize is provided on an as is basis and we make no representation or warranty as to the quality or fitness for purpose of the Prize. To the extent permitted by law, all conditions, warranties, guarantees, rights, remedies, liabilities and other terms implied or conferred by statute, custom or the general law that impose any liability or obligation on us are excluded, however nothing contained in these terms and conditions excludes, restricts or modifies the application of any provision, the exercise of any right or remedy, or the imposition of any liability under the Australian Consumer Law, provided that, to the extent that such law permits us to limit our liability, then our liability is so limited.

8. Unclaimed Prize:
8.1 If a Prize is unclaimed, the winner will forfeit the Prize.
8.2 If the Prize is forfeited, we may (in our absolute discretion) award the Prize to a substitute winner for this purpose.

9. Cancellation of Prize:
9.1 We may cancel a Prize in accordance with the Terms & Conditions.
9.2 If a Prize is cancelled, we may (in our absolute discretion) provide a substitute prize of a similar nature or value to the Prize described in 7.1 or 7.2.

10. Use of information:
10.1 Any confidential or personal information you provide us in connection with the Competitions will be dealt with by us in accordance with our privacy policy.
10.2 We may record or use any information you provide us for the purpose of conducting the Competitions and any other purpose set out in our privacy policy.
10.3 We may disclose and publish the name and any other particulars of the winners (including photographs) for publicity and promotional purposes and if you are a winner you agree to co-operate with and participate in any activities organised by us in this regard provided, we are responsible for any costs associated with such co-operation or participation.

11. Intellectual Property:
11.1 You warrant that any information you provide in connection with these Competitions will not infringe the Intellectual Property rights of any third party.

12. General:
12.1 To the extent permitted by the law, you agree to release and hold harmless the Promoter and its personnel from any expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss, damage and damages for injury, including personal injury and death) (Losses) incurred or suffered by you and which arise out of, are caused by, are attributable to or result from your participation in a Competition (including your use and/or enjoyment of a Prize) except to the extent such Losses are caused or contributed to by a wrongful or negligent act or omission of the Promoter or our personnel.
12.2 To the extent permitted by the law, you agree to indemnify the Promoter and our personnel against any Losses incurred or suffered by the Promoter which arise out of, are caused by, are attributable to or result from any wrongful or negligent act or omission of yours.
12.3 In the event of a force majeure or if anything occurs that corrupts or affects the administration, security, fairness, integrity or proper and lawful conduct of a Competition, we may cancel, terminate, modify or suspend the Competition and we will not be liable for any Losses incurred or suffered by you which arise out of, are caused by, are attributable to or result from any such cancellation, termination, modification or suspension.
12.4 Unless otherwise stated in these terms and conditions or other materials produced by us in connection with the Competitions, you are responsible for any taxation liability (including any GST liability) or other government charges or reporting requirements which arise directly from your participation in a Competition or receipt of a Prize (if any). If participation in a Competition or receipt of a Prize involves a taxable supply being made, then you are solely responsible for paying any amount charged by the entity making the supply in respect of its GST liability on the supply. We do not offer any advice or accept any responsibility with respect to these matters.
12.5 Should any provision of these terms and conditions be held to be unenforceable, such provision will be deemed severed from these terms and conditions without affecting the enforceability or validity of the remaining provisions which shall continue in full force and effect.