FAQs

Nothing but premium grade, sun dried Australian sodium bentonite clay. It is naturally anti-bacterial and there are no added fragrances, chemicals or other nasties. Katz-Loo is 100% natural, Australian made & Australian owned. Click here to learn more about Katz-Loo.

That is an excellent question!

Short answer: For one average indoor cat, a properly set up and well looked after litter tray should last a good month to 6 weeks before kitty wants a refresh.

Long answer: There are many variables that determine how long a fresh round of litter will last. The size of your cat, how particular it is about its litter tray, its diet and if it lives 100% indoors (or not) all affect the lifespan of your cat’s litter. The more important factor however is ‘how you litter’. Setting up the right litter tray and correctly looking after it with the right litter scoop can make Katz-Loo Natural Clumping Litter last up to three times longer than other cat litters. Katz-Loo does the rest – it’s powerful clumping ability and unbelievable odour control make litter duty as easy as Fill - Scoop - Refresh - Repeat!

As an example, with our indoor cats we use about one 10kg bag to prime a fresh litter tray, and about half to one bag per cat per month to keep the tray topped up after cleaning.

Fill - Scoop - Refresh - Repeat! Katz-Loo litter life really is as simple as that. Read on to make sure you get all the best tips and tricks so your hoomans are cleaning less and scratching your belly more. Click here to learn how to use Katz-Loo.

When making up a fresh litter tray, mix in about a quarter of Katz-Loo Natural Clumping Cat Litter with your old litter. Every time you refresh the litter tray, increase the amount of new litter until you no longer need any old litter. Should your cat stop using the litter tray, go back to mixing in a smaller amount of new litter and wait longer before the next increase.

Yes! The growing popularity of automatic litter boxes means countless customers have fallen in love with using Katz-Loo in their self-cleaning litter boxes. We use it in ours! The unique combination of granule sizes is ideal for forming perfect clumps that are easy for any of the various mechanisms to clean automatically. To get the best results just make sure to maintain the maximum possible litter depth in your robot so that any liquid does not reach the liner. If in any doubt, please check with the manufacturer of your litter robot.

It is best to discard used litter with household waste in your general waste bin. Alternatively, you can dig small amounts into your garden to condition the soil, but make sure to keep it away from any edible plants. Never discard used litter in the toilet or down drains.

As Katz-Loo Natural Clumping Cat Litter is a natural clay based litter, it must not be discarded in the toilet or down drains.

Even though the raw material used to make Katz-Loo is a natural product, it should not be disposed of with organic waste. It will not decompose or rot down in composting facilities, therefore should only be disposed of with household waste.

Absolutely! Auto Delivery subscriptions place orders for you according
to your selected order schedule. For example, if you choose ‘Repeat every 4 weeks’, an order will  automatically be placed and paid for using your chosen payment method, every 4 weeks. You’ll receive the usual order & shipping notifications, and before you know it your order will arrive at your door. We’ll even send you a reminder email about each upcoming order a day before it is placed. PLUS you save money and receive other cat-astic benefits! Click here to learn more about Auto Delivery. Magic!

Click here, choose your quantity of litter, select the 'Auto Delivery' method under Purchase Options, choose your frequency, e.g every 4 weeks and simply 'Add to Cart'. Effortless!

You can view, modify, pause or cancel your Auto Delivery subscription by logging into your Katz-Loo Account or by following the link in your confirmation email. If you are having trouble accessing your subscription, click here and you'll receive a new link via email. Easy!

Simply change your address or add delivery notes by logging into your Katz-Loo Account or by following the link in your confirmation email.

Please note that a change of address will automatically re-calculate the shipping cost to deliver your order to you, based on your new delivery postcode.

Before changing your address, use our Postcode Checker on any product page to see if your new address is in one of our Flat Rate Per Parcel Zone.

Absolutely! You can do both anytime and as often as you like. You can update or add products, or change the frequency of your orders, reschedule or even skip a delivery! There are literally buttons for everything! Just head to your Katz-Loo Account to manage the details of your Auto Delivery subscription, it's super intuitive.

Of course! No lock in contracts, no hassles and no minimum number of orders required to pause or cancel your Auto Delivery subscription. Simply go to your Katz-Loo account and use the ‘Pause Auto Delivery’ or ‘Cancel Auto Delivery’ buttons any time you need. Oh, and if you need, you can also place a once off instant order in just one click, using the ‘Place Order Now’ button. Easy!